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How to Submit Samples for Testing

72 Hour Rush Service Available: 1-800-221-9090


The Next Step...
When you submit samples, it is assumed that a proposal has been written, agreed to and signed, so that Matco knows how to handle the samples when they arrive.

IMPORTANT!
Instructions for submitting samples:
Description of sample(s):

1. Always number or otherwise identify each sample
2. Include important details on sample origins
3. Follow up with phone discussion of samples

Guidelines for Submitting Samples:

1. Number or otherwise make a durable identification of each sample.
2. If sending bottles, label both the bottle and the lid, and pack carefully.Bottles arrive empty too often because of insufficient packing.
3. If samples are very heavy, consider shipping in a wooden crate.
4. If sent in cardboard boxes, pack them tightly with sturdy packing material, not loose newspaper.
5. If samples are cut out with a cutting torch, make cut far enough away from failure area to avoid overheating and changing metallurgy.
6. If samples are water-rich, consider how long they can stay out of refrigeration and not become septic.
7. If samples are very large, they should be sent to Building 2 at 4573 Campbells Run Road
8. Always include instructions for disposal or return of samples after project is complete
9. If project involves litigation, assure that samples will be adequately protected during shipment and that Matco is aware of security requirements.

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The Next Step... While Matco Services' has the expertise and the technology to unravel even the most difficult material failures, your input is vital for a complete analysis. By filling out the service request form and giving us a description of the problem, you can be sure that all aspects of your problem will be considered. We'll send you a proposal for your work, including methods and costs.

Matco Services' Contact Information:
email: info@matcoinc.com

Matco Services, Inc. – Pittsburgh Main Headquarters:
100 Business Center Drive,
Pittsburgh, PA 15205

Toll Free: (800) 221-9090
Telephone: (412) 788-1263

Omaha Office Address:
Matco Services, Inc.
7002 North 288th,
Valley, NE 68064 USA

Telephone: (877) 359-6114